Track and Trace After Hours - Barranquilla

Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.

We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

Our modern offices are pet-friendly and we provide different amenities such as casual attire, and free beverages. Some of our benefits are health club membership, exercise plan, or home medical services.

As an Operations Support, you will negotiate rates with carriers to cover loads that were tendered over by a customer and track and trace, taking calls, sending updates to account manager and clients.

Some of your responsibilities are but are not limited to:

• Track and trace loads and update their status in the system.
• Solve customer inquiries through email and calls.
• Dispatch trucks for pick-ups and deliveries.
• Do follow-ups on carriers.
• Collect proof of delivery (POD) and relevant documentation and upload it into the system.
• Confirm pickup number, pallet count, seal or no seal, and case count. Reefer loads always check for temperature.
• Tender loads to qualified carriers and follow up with pages to ensure on-time pickup and delivery.
• Check the distance the load will travel, dimensions, and weight before dispatch.