Track and Trace Specialist - Remote

Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.

We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

In our modern offices we provide different amenities such as casual attire. Some of our benefits are health club membership and medical services.

As a Track and Trace Specialist you will be responsible for analyzing, interpreting data and providing logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions.

Some of your responsibilities will be:

• Dispatch and track and trace loads and update their status in the system. Tracking should predominantly be done over the phone, texting and emailing are secondary options.
• Communicate and do follow-ups on carriers and drivers to find out if the carrier is running on time for pick up/delivery.
• Communicate with other supervisors and managers about operations and/or dispatch issues to resolve them as quickly and efficiently as possible.
• Make sure all loads are updated with complete and accurate information and documentation, and administrative support.
• Review Transportation Management, Dispatch, Appointment settings and Consolidation.
• Assist in the implementation of operational projects as needed.
• Communicates with customers about service issues as needed.